Connect to the GoTo Assist “Virtual Technician” – User should have an IRIS support representative on the telephone before accessing the “Virtual Technician.”

ID/Password, Authorizations, and Workflow/Approval Assignments - Questions should be directed to user's campus/unit user coordinator.

• Agriculture
  • Agriculture Experiment Station
  • Agriculture Extension Service
  • College of Veterinary Medicine
  • Other  (Use this contact only if a response is not received from either of the above.)

• Chattanooga

• Graduate School of Medicine

• Knoxville

• Institute for Public Service

• Martin

• Memphis

• Space Institute

• University-Wide Administration

Password/Security Practices

Cash Deposits - Contact campus/unit Bursar's Office.

Client Downloads - Contact campus/unit computer support staff for problems with client downloads.

• Chattanooga (423) 755-4000
• Knoxville (865) 974-9900
• Martin (731) 881-7900
• Memphis (901) 448-2222
• Space Institute

Functional

• Purchasing Requisitions - Contact Purchasing Office (865-974-3311)
• Acquisition of Assets - Contact Verna Howard (865-974-0335)

General IRIS Questions - Contact irishelpdesk@tennessee.edu.

Procurement Cards - Contact Accounts Payable (865-974-3086)

Training Classes